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How to buy

1. How to order?

Both private persons and companies can make an order directly on the website in our online store. If you need an invoice for a legal entity, select payment by Bank transfer, and in the comments specify all the necessary details for the invoice. You will receive an automatic notification immediately, and then our staff will issue you an invoice during the working day.

If you have any problems or your order is non-standard, please email us.

2. Payment

You can pay by bank card on the website or via wire transfer.

Payment by bank card is made through the Internet acquiring system, which has been certified in the payment systems Visa/Mastercard. The data you submit is fully protected so no one including our store can obtain it.

When paying by bank transfer in the "Purpose of payment" be sure to specify the order number. After payment, please send us a scan of the payment order- we will immediately begin to process the order.

3. Delivery

We always check the devices before shipping. Assembly of the order can take up to 3 working days. We ship orders worldwide by courier services EMS, and DHL. Shipping costs can be calculated when ordering, select the country and specify the postal code, and you will see a field with the price of delivery.

4. Privacy policy

The data entered when purchasing in our online store is used exclusively for the formation of documents and delivery of goods, and for these purposes may be transferred to third parties. By paying for your purchase in our store, you agree to receive our newsletter e-mail.

5. Terms of return of goods and money

In case of a defect in the device of our production, we will replace or repair it if the defect was found within 2 years from the date of purchase. If replacement or repair is not possible due to the lack of devices or components available for repair, we will offer a replacement for other devices of our production, or refund the money. Return of devices is possible in case of a factory defect. In other cases, applications for return are accepted up to two weeks after receipt of the courier shipment and are dealt with separately. The term of consideration of the application is 1 month from the date of written notice to our e-mail if the letter attached has: an indication of the cause of the fault, error logs, photos, and other information confirming the defect, as well as a scan of the consignment note.

6. Bank details

Automation Technologies, LLC

010017, Kazakhstan, Astana, Turan 11

+7 706 430 6619

BIN 220640018960

IntermediaryJP MORGAN CHASE BANK, N.Y.
Intermediary’s Bank SWIFTCHASUS33
Intermediary’s Bank Account400951258
Beneficiary BankJSC BANK CENTERCREDIT, ALMATY KZ
Beneficiary’s Bank Address38 Al-Farabi ave., Medeu district, Almaty, A25D5G0, Republic of Kazakhstan
Beneficiary’s Bank SWIFTKCJBKZKX
BeneficiaryAutomation Technologies, LLC
Beneficiary’s AccountKZ598562203218012330

This site is owned and operated by Automation Technologies LLC.

Any questions? Please contact us.

Legal purchase terms

  • These terms of sale are developed based on the Civil Code of the Republic of Kazakhstan, the Law of the Republic of Kazakhstan "On Consumer Protection," and other regulatory acts. These rules regulate the procedure for retail purchase and sale of goods through the online store, being a public offer addressed to individuals and legal entities ("Buyers").
  • The Buyer accepts the terms and conditions set out in these terms and conditions by placing an Order on the online store's website. An order is considered properly executed if the Buyer provides the Seller with the following information:
    • Buyer's last name and first name
    • Phone number
    • Delivery address
    • Product name
    • Quantity
  • The Buyer grants the Seller the right to use all personal data transmitted in the Order for the following purposes:
    • Fulfilling obligations to the Buyer
    • Forming and developing a loyalty program
    • Informing Buyers about news from the online store
  • Delivery is carried out through third-party services and is available on weekdays from 9:00 to 18:00. Delivery times depend on the region and range from 1 to 14 business days. Delivery terms include the following:
    • Delivery is without demonstration of the product
    • If the Buyer disagrees with the delivery terms, they may cancel the order at any time before receiving it
    • Delivery costs are charged in case of refusal of the product
    • The Buyer must check the product packaging for damages upon receipt
  • Payment for ordered Products can be made:
    • By bank transfer based on the invoice issued to the Buyer
    • By credit card via a payment link generated for the Buyer
  • Orders are processed on working days from 10:00 to 18:00 Astana time. Orders placed after 18:00 will be processed the next business day.
  • Products of good quality can be returned within 14 days of receipt, provided they have not been used. For returns:
    • The Buyer must email a return request to the Seller's support
    • The refund excludes delivery costs
    • Refunds are processed within 10 days of claim submission
  • The warranty period for the Product is 24 months from the date of shipment.
  • The risk of accidental loss or damage passes to the Buyer at the time of transfer, as confirmed by the Buyer's signature on the delivery documents. Ownership passes upon full payment.
  • The legislation of the Republic of Kazakhstan applies to relations between the Buyer and the Seller.
  • The Seller reserves the right to amend these terms. Changes will be posted on the website at least 7 days before their effective date.
  • The Buyer guarantees they understand and accept all terms unconditionally and in full.
  • All disputes will be resolved through negotiations. If no agreement is reached, disputes will be referred to the arbitration court of Astana.