Equipment line WIRENBOARD PRO

WIRENBOARD PRO is a special line of equipment from Wiren Board for professional installations, which is sold only through certified integrators.

Benefits for the client

WIRENBOARD PRO equipment is more expensive than the standard line, but in return you get:

  • Performance. The WIRENBOARD PRO line includes only the most productive and powerful configurations.
  • Reliability. Devices are checked on load stands for several hours or days to eliminate up to half of the cases of failure (not for all devices now).
  • Technical support. If you face problems with the operation of our devices and the integrator for some reason could not resolve the issue, you can contact us directly for help.
  • 5 years warranty. Warranty for WIRENBOARD PRO equipment is five years from the date of installation. We ship replacements the next business day after we receive a request from the integrator. No prior confirmation or diagnosis is required from us.
  • Reliable integrators. WIRENBOARD PRO equipment can only be installed by integrators certified by our company, whose competence we check. If something happens to the integrator company, we will assume warranty obligations for the equipment and help with the transfer of project maintenance to another integrator.

Benefits for the integrator

For you, we have prepared conditions that will help you to make great projects and be sure that your efforts will pay off:

  • No direct sales. Only certified integrators can use WIRENBOARD PRO equipment in their projects.
  • Certification. The status of a certified integrator can only be obtained by integrators with sufficient resources and competencies to independently implement complex projects.
  • Significant discounts. We offer integrators discounts on equipment from the recommended final prices to partially offset the costs of design, estimates, etc. at the stage of sale and presale.
  • High-priority technical support. Integrator requests for WIRENBOARD PRO equipment have the highest priority. Technical support is available through regular channels and by phone during business hours.
  • Exclusivity. WIRENBOARD PRO equipment is made in special black cases and is not sold freely. It is backed by a five-year, next business day replacement warranty.
  • Project protection. We will provide a discount on equipment for a specific project to the first person who registers it — this will protect your investment. We do not reserve customers, industries and territories for the integrator.

Integrator certification

The certification process does without unnecessary bureaucracy, and usually takes a couple of business days.

Requirements for an integrator:

  1. Availability in the state at least:
    • two designers, or a long-term contract with a design bureau;
    • two engineers for technical support, configuration and programming;
    • one installer, or a long-term contract with contractors.
  2. Website or social media channels.
  3. Experience with Wiren Board equipment in real installations or on special stands. For companies that have not worked with Wiren Board equipment before: purchase a demo-kit or a set of Wiren Board equipment of comparable complexity for their own stand.
  4. At least 3 years of experience in the automation industry.
  5. Two or more completed complex automation projects. We evaluate the quality and complexity ourselves.
  6. Posting on your website information about the use of Wiren Board equipment with a link to wirenboard.com.

To be certified, you must provide:

  • General information about the company confirming the conditions above.
  • Full documentation on two previously completed projects on the equipment of Wiren Board or competitors, as well as photographs of the boards.

If you want to work with WIRENBOARD PRO equipment, write us.

Legal purchase terms

General provisions

1. These terms of sale is developed on the basis of the RF Civil code, RF Law on February 7, 1992 № 2300-1 "On consumer protection", decrees of the Government of the Russian Federation of September 27, 2007 № 612 "On approval of rules of sale of goods remote way" and other normative-legal acts. These rules regulate the procedure for retail purchase and sale of Goods through the online store, being a public offer addressed to individuals and legal entities ("Buyers").

2. the Buyer accepts the terms and conditions set out in these terms and conditions by placing an Order on the online store's website.
An order is considered to have been executed properly if the Buyer provides the Seller with the following information: the buyer's last Name, first Name, phone number, address to deliver the Product, Product name, quantity.

2.1. the Buyer grants the Seller the right to use all personal data transmitted in the Order in order to fulfill its obligations to the Buyer, form and develop a loyalty program for Buyers, and inform Buyers about the news of the online store. The right of use in these terms is understood as the Seller's right to: collect, record, systematize, accumulate, store, clarify (update, change), extract, use, depersonalize, block, delete, destroy data with the right to transfer such data to third parties without further notice to the Buyer.

3. when selling goods remotely, the Seller offers the Buyer services for the delivery of Goods by delivery Services. In this case, the specific delivery Service for each Order is determined by the Buyer when placing the order.
Delivery is available on weekdays from 9: 00 to 18: 00. Delivery times depend on the selected region and range from 1 to 14 business days (not counting the day of the order). The delivery period may be extended in cases stipulated by the delivery Service's operating rules. Delivery is carried out without demonstration. If you do not agree with the delivery terms, You have the right to cancel your order at any time before receiving it.
For more information about regional delivery rates, please visit the website of courier services: SDEK, KSE, EMS.
If the Buyer refuses the Product, the Buyer is charged the cost of delivery in accordance with the tariff in accordance with paragraph 21 of the Decree of the Government of the Russian Federation of 27.09.2007 No. 612 "on approval of the rules for the sale of goods by remote means".
When receiving the Product from the delivery Service, the Buyer must check the appearance of the product packaging (for the absence of deformation, opening). When receiving the Goods, the Buyer puts his signature in the delivery receipt in the box: "I confirm that the shipment was received in closed form, there are no external damages to the packaging, bandages, seals, and the weight of the shipment corresponds to the weight determined when it was received."
If any defects are found on The product packaging, the Buyer must make a note of this in the delivery box on the courier's receipt. After receiving the Order and putting the signature of the Buyer in the receipt in the delivery column without specifying claims to the appearance of the product packaging, claims to external packaging defects (its opening and possible incompleteness of the Product) are not accepted.

4. Payment for ordered Products is made:
By Bank transfer on the invoice issued for the Buyer.A plastic card based on the link generated for the Buyer.

5. Order processing is made in the working days from 10:00 to 18:00 Moscow time. If you place your order after 18:00 Moscow time, our managers will contact you on the next business day after 10:00 am.

6. the Product is of good quality, you can return it within fourteen days from the date of receipt of the Order, provided that the product has not been used.
To do this, you need to write an email with a request for a refund/exchange to info@contactless.ru.
Please note that if the Buyer refuses the Product, the Seller returns the amount paid by the Buyer for the Product, with the exception of the Seller's expenses for delivery of the returned Product from the Buyer, no later than 10 days from the date of submission of the corresponding claim.

7. the Warranty period for the Product is set at 24 months from the date of shipment.

8. the Risk of accidental loss or accidental damage to the Product passes to the Buyer at the time of transfer of the Product and the Buyer's signature in the documents confirming the delivery of the Order. Ownership of the Product passes to the Buyer at the time of transfer of the Product, subject to full payment.

9. the legislation of the Russian Federation applies to the relations between the Buyer and the Seller.

10. the Seller reserves the right to make changes to these terms of sale, and therefore the Buyer undertakes to regularly monitor changes in the Rules posted on the website of the online store. The Seller must post a notice of changes to these terms of sale no later than 7 (seven) calendar days before their effective date.

11. the Buyer guarantees that all the terms of these terms of sale are clear to him, and he accepts them unconditionally and in full.

12. the Invalidity of any provision of these Rules does not entail the invalidity of the remaining provisions.

13. all disputes arising between the Parties will be resolved through negotiations. if an agreement is not reached, the dispute will be referred to the arbitration court of Moscow in accordance with the current legislation of the Russian Federation.