How to buy

1. How to order?

Both physical persons and legal entities can make an order directly on the website in our online store.
If you need to get an invoice for a legal entity, select payment by Bank transfer and in the comments specify all the necessary details for the invoice. You will receive an automatic notification immediately after the procedure, and then during the day our staff will issue you an invoice.

If you have any problems or your order is non-standard, please email us.

2. Payment

You can pay by credit card on the website, or by Bank transfer (details are displayed in the process of purchase).

Payment by credit card is made through the Internet acquiring system, which has been certified in the payment systems Visa/Mastercard/MIR. The data you submit is fully protected and no one, including our online store, can obtain it.

When paying by bank transfer in the "Purpose of payment" be sure to specify the order number. After payment, please send us a scan of the payment order- we will immediately begin to process the order.

Details for payment by bank transfer:

Full name: Individual Entrepreneur Lesnichiy Yakov Vasilyevich
Abbreviated name: IE Lesnichiy Y. V.
Legal address: 55 ul. Timiryazeva, Kropotkin, Krasnodar region, 352380, RUSSIA
Taxpayer Identification Number (INN): 231302744108
Primary State Registration Number (OGRNIP) 315236400007742
Settlement account: № 40802810700020002069 in the Bank JSCB "AVANGARD,BANK Taxpayer Identification Number (INN) 7702021163, RCBIC 044525201, Corr. acc. 30101810000000000201. Address of Bank of recipient: p. 1, 12, Sadovnicheskaya str., Moscow, 115035, RUSSIA
Warehouse address: Office 417, 1, Pervomayskaya str., Dolgoprudny, Moscow region, RUSSIA
Postal address: p. O. box 482, Dolgoprudny, Moscow region, 141701,RUSSIA


3. Delivery

We always check the devices before shipping. Assembly of the order can take up to 3 working days. We deliver all orders in Russia by cse.ru service. This delivery is "door-to-door" and fast — two working days in Moscow and less than a week in most regional centers of the European part of Russia and Ural region.Delivery is carried out according to the cse.ru rules - on working days and hours. If you can't meet the courier, reschedule the delivery to another day, it is free once. If it is impossible to meet the courier at the ordered address, the courier service will offer you a forwarding. The service is paid. You can order pick up,just specify the delivery address as "Dolgoprudny", the index is 141701, and select "Pickup".

Delivery to other countries is provided via EMS post courier. Shipping costs can be calculated when ordering, select the country and specify the postal code. Below you will see a field with the price of delivery.

4.Privacy policy

The data entered by you when making a purchase in our online store, is used exclusively for the purpose of formation of documents and delivery of goods, and for these purposes may be transferred to third parties.By paying for your purchase in our store, you agree to receive our newsletter e-mail.

5. Terms of return of goods and money

In case of defect of the device of our production, we will replace or repair it if the defect was found within 2 years from the date of purchase. If replacement or repair is not possible due to the lack of devices or components available for repair, we will offer a replacement for other devices of our production, or refund the money. Return of devices of our production and money is possible in case of defect, in other cases applications for return are accepted up to two weeks after receipt of the courier shipment with your order and are agreed separately. The term of consideration of the application is 1 month from the date of written notice to our e-mail, if the letter attached has: indication of the cause of the fault, error logs, photos and other materials sufficiently confirming the fact of marriage, as well as a scan of the consignment note.

Legal purchase terms

General provisions

1. These terms of sale is developed on the basis of the RF Civil code, RF Law on February 7, 1992 № 2300-1 "On consumer protection", decrees of the Government of the Russian Federation of September 27, 2007 № 612 "On approval of rules of sale of goods remote way" and other normative-legal acts. These rules regulate the procedure for retail purchase and sale of Goods through the online store, being a public offer addressed to individuals and legal entities ("Buyers").

2. the Buyer accepts the terms and conditions set out in these terms and conditions by placing an Order on the online store's website.
An order is considered to have been executed properly if the Buyer provides the Seller with the following information: the buyer's last Name, first Name, phone number, address to deliver the Product, Product name, quantity.

2.1. the Buyer grants the Seller the right to use all personal data transmitted in the Order in order to fulfill its obligations to the Buyer, form and develop a loyalty program for Buyers, and inform Buyers about the news of the online store. The right of use in these terms is understood as the Seller's right to: collect, record, systematize, accumulate, store, clarify (update, change), extract, use, depersonalize, block, delete, destroy data with the right to transfer such data to third parties without further notice to the Buyer.

3. when selling goods remotely, the Seller offers the Buyer services for the delivery of Goods by delivery Services. In this case, the specific delivery Service for each Order is determined by the Buyer when placing the order.
Delivery is available on weekdays from 9: 00 to 18: 00. Delivery times depend on the selected region and range from 1 to 14 business days (not counting the day of the order). The delivery period may be extended in cases stipulated by the delivery Service's operating rules. Delivery is carried out without demonstration. If you do not agree with the delivery terms, You have the right to cancel your order at any time before receiving it.
For more information about regional delivery rates, please visit the website of courier services: SDEK, KSE, EMS.
If the Buyer refuses the Product, the Buyer is charged the cost of delivery in accordance with the tariff in accordance with paragraph 21 of the Decree of the Government of the Russian Federation of 27.09.2007 No. 612 "on approval of the rules for the sale of goods by remote means".
When receiving the Product from the delivery Service, the Buyer must check the appearance of the product packaging (for the absence of deformation, opening). When receiving the Goods, the Buyer puts his signature in the delivery receipt in the box: "I confirm that the shipment was received in closed form, there are no external damages to the packaging, bandages, seals, and the weight of the shipment corresponds to the weight determined when it was received."
If any defects are found on The product packaging, the Buyer must make a note of this in the delivery box on the courier's receipt. After receiving the Order and putting the signature of the Buyer in the receipt in the delivery column without specifying claims to the appearance of the product packaging, claims to external packaging defects (its opening and possible incompleteness of the Product) are not accepted.

4. Payment for ordered Products is made:
By Bank transfer on the invoice issued for the Buyer.A plastic card based on the link generated for the Buyer.

5. Order processing is made in the working days from 10:00 to 18:00 Moscow time. If you place your order after 18:00 Moscow time, our managers will contact you on the next business day after 10:00 am.

6. the Product is of good quality, you can return it within fourteen days from the date of receipt of the Order, provided that the product has not been used.
To do this, you need to write an email with a request for a refund/exchange to info@contactless.ru.
Please note that if the Buyer refuses the Product, the Seller returns the amount paid by the Buyer for the Product, with the exception of the Seller's expenses for delivery of the returned Product from the Buyer, no later than 10 days from the date of submission of the corresponding claim.

7. the Warranty period for the Product is set at 24 months from the date of shipment.

8. the Risk of accidental loss or accidental damage to the Product passes to the Buyer at the time of transfer of the Product and the Buyer's signature in the documents confirming the delivery of the Order. Ownership of the Product passes to the Buyer at the time of transfer of the Product, subject to full payment.

9. the legislation of the Russian Federation applies to the relations between the Buyer and the Seller.

10. the Seller reserves the right to make changes to these terms of sale, and therefore the Buyer undertakes to regularly monitor changes in the Rules posted on the website of the online store. The Seller must post a notice of changes to these terms of sale no later than 7 (seven) calendar days before their effective date.

11. the Buyer guarantees that all the terms of these terms of sale are clear to him, and he accepts them unconditionally and in full.

12. the Invalidity of any provision of these Rules does not entail the invalidity of the remaining provisions.

13. all disputes arising between the Parties will be resolved through negotiations. if an agreement is not reached, the dispute will be referred to the arbitration court of Moscow in accordance with the current legislation of the Russian Federation.